Entirely Law


Friday March 29 2019

mmadigital adds five new call centre recruits to its growing team

Didsbury-based digital marketing specialist for law firms, mmadigital, has announced five new appointments to support its ambitious growth plans and ongoing business success.

 mmadigital adds five new call centre recruits to its growing team

To assist with inbound claims enquiries for personal injury or medical negligence, Alex Mcquarrie joins mmadigital as Contact Centre Manager, bringing with him over 2 years of legal sector claims experience from CSE Ltd and 15 years operational leadership experience running contact centre operations with British Gas. He is joined by senior advisor, Bethany Davies, who joins from JPS Walker and has 4 years’ experience working in this sector. Three other experienced contact centre advisors have also joined the team: Katie Brown, Rachel Lee and Liane Ayre.

Now with a seven strong team in its contact centre, mmadigital has trained the team to validate each of the high number of claims enquiry types they receive, to then introduce those claimants with a validated enquiry to mmadigital’s panel of solicitors and legal specialists who will take on the case.

mmadigital is on a recruitment drive to attract even more experienced call handlers to its expanding team. The role offers a unique opportunity for individuals to progress into other areas of law and financial services, working alongside qualified advisors with up to 20 years of legal and claims experience.

Dez Derry, CEO at mmadigital comments: “Bringing new people on board has been crucial to support the unprecedented growth we experienced last year. We have been incredibly lucky to have found so much bright, young talent at this pivotal time and look forward to bringing even more people on board.”

"We have been incredibly lucky to have found so much bright, young talent at this pivotal time and look forward to bringing even more people on board"
Dez Derry, CEO of mmadigital

DISCLAIMER: The statements, opinions, views and advice expressed in this article are those of the author/organisation and not of ENTIRELY. This article should represent information correct at the time of publication however whilst every care has been taken to present up-to-date and accurate information, we cannot guarantee that inaccuracies will not occur. ENTIRELY will not be held responsible for any claim, loss, damage or inconvenience caused as a result of any information within this article or any information accessed through this site. The content of any organisations websites which you link to from ENTIRELY are entirely out of the control of ENTIRELY, and you proceed at your own risk. These links are provided purely for your convenience and do not imply any endorsement of or association with any products, services, content, information or materials offered by or accessible to you at the organisations site.

Discover the best Industry News & Opinion on Entirely

Kuits Solicitors

Manchester Solicitors Kuits is one of the leading corporate and commercial law firms in the North West. Our approach is to work closely with our clients to understand their needs and objectives. By doing so we are able to provide tailored legal solutions.

Primas Law

Primas is a boutique commercial and corporate law firm. Our exclusive focus on business work means that we provide a highly specialised commercial service. At Primas, we employ a very simple corporate ethos: quality as the priority. This means that quality is at the forefront of everything we do. We understand that clients pay good money for legal services and our view

David Leviten

Partner at Clough Willis

David heads up the Commercial Property department at Clough Willis.He specialises in commercial property work with particular expertise in development work and has dealt with some of the largest development schemes in the North West. He acts for a range of clients including pension fund providers, developers and investors as well as for clients buying or selling one off commercial premises to large scale property portfolios.

McHale and Co

Law firm

We are an award-winning law firm with our HQ in Altrincham, Manchester, and also have offices in Stretford, Heywood and London providing legal services for individuals and businesses. We have an award-winning Polish department and a Russian department that services clients. We also provide advice and handle contract negotiations for professional sports players and teams. Our services include commercial litigation, debt recovery, employment, conveyancing, criminal and personal injury.

Wilson Gunn

Intellectual Property

Wilson Gunn is a firm of patent and trade mark attorneys who help businesses to protect their intellectual property. We can help you to protect your innovations in technology and design, as well as ensuring your brand is safeguarded. Get in touch to arrange a free, no-obligation meeting.


Heated Tobacco Launches In Manchester

Manchester has become the first city outside London to see the launch of IQOS Heated Tobacco technology. Two new IQOS stores have opened in St Anns Square and Princess Street, with heated tobacco sticks called HEETS now available in 50 retailers across the city